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Green Fee Delivery Policy


Green Fee Discounts

Club Murcia negotiates discounts on Green Fees on behalf of our readers and players. The discounts vary by Golf Course. Discounts are available on Green Fees, 2 and 4 Ball Buggy offers and Twilight Green Fees. Group discounts may also be available depending on the Golf Course and the season.

Note: Were Group discounts cannot be applied, other offers at the same venue may be suggested in order to help reduce the cost of the booking.

Offers and Promotions
Club Murcia may negotiate additional offers and promotions periodically, these offers and promotions will vary by Golf Course. Offers are selected at the time of reservation unless applied to all reservations automatically for a limited period.

Making a Reservation
Players may submit a reservation request at anytime using the Individual Course Reservation Forms or if more than one venue is required, using the Multi-Course Reservation Form. By using the reservation forms players are requesting a Tee Times. Reservations can also be made over the phone.

Confirming Reservations
In order to confirm your preferred Dates and Tee Times, Club Murcia will send you a Confirmation & Payments email detailing your reservation, discount Green Fee rates and payment.

Note: Club Murcia will not request payment until after your Date/s and Tee Time/s have been checked for availability. Should your preferred reservation be unavailable, a suitable alternative will be suggested.

Payments
In general, Club Murcia does not require full payment in advance. Club Murcia has an Agreement with the Golf Courses which allows players to only pay a deposit* to secure a Tee Time and discount. The deposit relates to the total number of Green Fees/offers required and will vary by Golf Course. There are however a small number of venues where there is a 100% deposit on Green Fees and offers. However, the balance on arrival is adjusted accordingly.

*The remainder of the Green Fee or offer is payment is made on arrival. Your Club Murcia voucher will confirm the amount payable on arrival at the Golf Course, less your deposit.

Note: All deposits are refundable; see our Refund/Cancellation Policy.

Making your payment
You can pay securely online by Credit or Debit cards or via PayPal. Or you can also pay for your Green Fees over the phone during normal office hours. Details on how to make a payment are contained in your Confirmation & Payments email.

Green Fee Voucher
On receipt of your payment, Club Murcia will issue you with your Green Fee Vouchers.

How do you receive your Green Fee Vouchers?
Your vouchers are delivered via a separate Voucher email. This is normally issued within an hour but no later than 24 hours during busy periods. Your Voucher is unique to your individual reservations and serialised under the terms of the Agency Agreement between Club Murcia and the Golf Courses.

How long does the Reservation process take?
From receipt of your completed reservation request to delivering your Voucher can take as little as 30 minutes. Most Green Fee reservations are completed within 24 hours, even during busy periods. Larger reservations requiring multiple Golf Courses can take longer depending on availability and your preferred itinerary.

Using your Green Fee Voucher
It is your responsibility to print out the Green Fee reservation voucher so that you can present it at the course on arrival at the Pro-Shop.

Note: Club Murcia can not be held responsible for players who lose or deface their voucher. However, in the event that you misplace your voucher the Golf Course can contact Club Murcia at their discretion in order to confirm your reservation. Proof of ID is advisable.

Checking in for your resevation:
You simply hand in your Voucher to the staff in the Pro-Shop and you will be asked to pay the difference on your Green Fees or offer. This is the difference between the Club Murcia Discount Green Fee or offer and the deposit paid during the reservation as detailed in your Confirmation & Payment email.

Is there anything else to pay?
Other charges are paid locally, for example additional equipment hire and insurance surcharges. Players, who are not Annual RFEG License holders, will be required to pay an insurance surcharge equivalent to 3 euro per player per round. Effectively, players are buying a Daily RFEG License.

Players can learn more about becoming an Annual RFEG License holder by clicking here.

Minimum Booking Period
Club Murcia operate a minimum 48 Hour Booking Period. In other words, we require at least 2 business days to arrange your reservation/s prior to arrival. We can make reservations at short notice but we ask that you seek our advice at the time of making your enquiry. Club Murcia process are large number of reservations daily and availability for last minute reservations availability may be limited. If your prefered venue is full, it is advisable to allow time to arrange/suggest an alternative.

Changing your Tee Time Reservation
If you wish to change the number of players, the date or time on your tee time reservation you must reply to your original Confirmation & Payments email or your Voucher email. You can also call us on 00 44 (0)845 617 0599 for last minute changes.

Due to the efficient administration which takes place between the Golf Resorts and Club Murcia, players should not contact the Golf Course direct to make changes. Players will be advised to contact Club Murcia. Rest assured, Club Murcia will make any necessary changes and importantly re-issue a new Voucher.

There are no charges for tee times that are changed or rescheduled by Club Murcia.

For cancellations, please refer to our Refund/Cancellation Policy.

Other things you may need to know:

How do I open the Green Fee Voucher?
All vouchers are issued as an attachment in a PDF format which is universally opened on Windows and Mac based personal computers.

What if I have Problems Opening my Green Fee Voucher?
Your voucher is delivered as a PDF attachment and all that is required to open it is, Adobe Acrobat Reader. This is a standard utility available free of charge. If you suspect that you don’t have this utility installed, you can obtain it here.

Club Murcia Business Hours:
Club Murcia will handle and process Green Fee Reservations:

Monday to Friday - 08:00 to 18:00 and Saturday until 13:00. Closed every Sunday & UK Bank Holidays.

Club Murcia Telephone Reservation Service 0044 (0) 845 617 0599) is available:

Monday to Friday - 10:00 to 17:00

Times are GMT/BST